Fire Safety

As a responsible landlord we take your safety very seriously, so we install the very best smoke alarms in all of our homes.

These are checked annually – either as part of the gas safety check or by a separate visit. It’s essential that you allow us access to your home to complete these checks. It’s also really important that you take the time to check your smoke alarm regularly too.

How to check your alarm

Check that the green mains light is on – the alarm will not work properly if there is no power. Then just press the alarm until all the alarms in your house sound.

If your smoke alarm is not working or your home does not have an alarm, call our Repairs Centre on 01733 385030 to arrange an installation or repair.

Never try to turn your alarm off. It only costs around 60p per year to run and could save your life!

If you live in a retirement housing or extra care scheme, your smoke alarm is linked to our LifeLine Control Centre. That means if the alarm is triggered in your home, one of our operators will be able to act quickly if you need help from the emergency services.

Remember – never prop open fire doors, they are designed to help slow down a fire if it starts in your home.

Do you have an emergency plan?

If you live in a flat, retirement housing or extra care scheme make sure you’re familiar with the fire safety policy for your building. There may be a ‘stay put’ or ‘defend in place’ policy if the fire is not in your flat or room. The safety notices in your building will tell you what to do.

If you live in a house, it’s a good idea to work out an evacuation plan. Make sure everyone who lives in the house knows what the options are for getting out if the usual exits are blocked by fire. Remember to alert your next door neighbours as well as the emergency services.

Fire prevention

There are lots of simple steps you can take to reduce the risk of fire in your home.

  • Unplug chargers when they aren’t in use
  • Never leave burning candles unattended
  • Don’t smoke indoors (including communal areas)
  • If you have a balcony, never light a barbeque or fire pit
  • Keep communal areas clear at all times. Any items left in communal areas can pose a fire risk or create hazards for the emergency services or you and your neighbours while moving around the building. Our Neighbourhood Managers will remove anything left in communal areas – including door mats, bicycles and pushchairs.

Taking care of your home is also a really important part of fire prevention. Let us know about repairs as soon as possible. Report repairs online via MyCKH or by calling our Repairs Centre on 01733 385030.

For more advice on how to prevent fire in your home visit:

Visit our website for more information about safety in your home